Why remote support? -- It's fast. RKtech is generally available by phone, text, email or remote support connection to handle your support needs. Remote support reduces the time between your request and the resolution of your problem. It eliminates the need for travel.
We work onsite within the Chicago metro area when the best solution to your need is a hands-on approach. Typically hardware installations and infrastructure work require onsite visits.
RKtech is proficient at running copper and fiberoptic network cables, terminating copper and fiberoptic network cables, surveillance camera installation, wireless network design and installation, A/V installations and other infrastructure tasks.
RKtech has enabled staff from many businesses to work remotely. We can design and implement the hardware, software, local and cloud-based services and the infrastructure needed to needed. Tell us your needs and we'll design a remote workforce solution.
Your data - all your data - is at risk. Local files, cloud-based files, email, O365 accounts, SharePoint data, photos, cell phones, everything digital - it's all data and all needs to be backed up. Data backups are your go-to recovery solution for your computers, files and your business in general. RKtech can craft a backup solution for your data that can include local and/or offsite backup storage or redundancy to fail over to in case of a complete system failure.
From PC maintenance to running an Ethereum validator we can probably handle the tech support needs of your small business. If we aren't experienced in your particular tech need or if we are not confident we can serve you we will say so and will provide a recommendation.
When your netwrok needs to reach beyond 300' and wireless just won't do Rktech can provide a fiber optic network solution. We can provide fiber optic cabling within your plant or office or to connect distant endpoints with overhead or underground OM4 fiber optic cable.
Do you notice a lack of respect for businesses using Yahoo, Gmail, Aol or other public email systems? Rktech can make your company more professional by securing an internet domain for your company and configuring an email system for your domain.
Threats from all corners of the internet want to get into your systems. Protect your network with an enterprise quality firewall and antivirus software on all your systems. Rktech can help identify the vulnerabilities of your network, your computer systems and your IOT devices.
If you need a technical solution but have no idea how to get started call Rktech. We can recommend and implement the technology you want.
Do you need help training your staff better avoid being scammed? Do you need the 101 on getting into the whole crypto thing? Do you wonder what a VPN is whether need one? Do you wonder why there are so many web browsers and which you should use? Rktech can be your resource for simple questions, complex questions or staff training.
The "bad guys" are really smart. Even with the best antivirus software installed and the best firewall people sometimes provide threats access to systems with a single click, by a poorly considered web search, by visiting a compromised websites or by being scammed into granting someone access to a computer that should not be accessible. Rktech can advise you of needed immediate action and can remove most threats remotely.
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